Policies

Due to the complexities of catering and event management, our policies and fees are subject to change and some may not be listed here but may apply to your event.

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Hours of Operation

  • Regular Service Days: Monday-Friday
  • No service is available on holidays when the University is closed.
  • In the event of reduced operations due to weather or safety, all catered events are canceled.

Ordering

  • Contact Fresh Leaf Catering 
  • Provide the following in your order request:
    • Event date and start/end times.
    • Event location and room reservation details.
    • Menu choices and dietary requirements.
    • Billing information: 
      • EFS Account String
      • Credit card
  • Notice required:
    • Minimum 2 weeks notice.
    • Custom menus or large events (200+) minimum 4 weeks notice.
    • Final orders and guest count due 3 business days prior to most events, and 5 business days prior to large or custom events.
      • Decreased numbers or order cancellations will not be accepted within 3 business days. Client is responsible for invoice balance.
      • Increases or new orders will be considered on a case-by-case basis and may incur additional fees.

Service

  • We offer three service tiers based on your event needs:
    • Pick-Up (20% service charge): You handle everything—pickup, setup, takedown, and return of items. We provide the food, and you take care of the rest.
    • Delivery (23% service charge): We deliver and set up your event, then leave. After the event, we return to clean up and take everything down.
    • Full Service (25% service charge): We take care of everything from start to finish. We handle the setup, work the event, and manage the takedown. Just let us know the details, and we’ll be there!
  • Food will be served for a maximum of 2 hours to ensure safety.
    • Any unused food remains the property of Fresh Leaf Catering and cannot be removed from an event in compliance with local health regulations. 
    • Clients are responsible for the proper handling of food once the catering team has left the event site. 
    • Credit cannot be issued for leftover food or beverage. 
  • Outdoor events must have an indoor backup location reserved in case of inclement weather.
  • Alcohol can be served only in Kirby Student Center under UMD's alcohol license.
    • Wine, beer, and mixed drinks available.

Room Rental